When the booking comes in
Booking confirmation
The passenger receives the date, the pick-up and drop-off addresses and the booking number straight away, with a link to the booking document.
Keep every passenger in the loop.
From the moment a booking comes in until the trip ends, your passengers are kept informed on WhatsApp, by e-mail and by SMS. Messages go out in the passenger's own language and under your company name, without you writing a word.
The messages a passenger gets on one trip
Each message is sent automatically when its moment comes.
When the payment is made
Payment notice
Once a card payment or bank transfer is recorded, the passenger is told the amount paid and the booking it belongs to.
The day before the transfer
Reminder
The passenger is reminded of the pick-up time, the pick-up point and the driver's name, so nobody is left waiting at the airport or outside the hotel.
When a driver is assigned
Driver details
The driver's name and phone number, the car model and the plate are sent, so the passenger finds the car easily.
If the flight is late
Flight delay
The flight is tracked. If it lands late, the passenger gets the new landing time and is told the driver will wait.
When the trip is over
Review request
The passenger is asked to rate the trip with one tap. You choose which reviews appear on your site.
See the message on your own phone
Enter your name and WhatsApp number. The same booking confirmation your passengers receive arrives on your phone within a few seconds.
The message is sent on behalf of "Demo Transfer". We may call you once to help you get started.
How do the messages reach passengers?
Notifications work from the first day on every plan. As your company grows, you can send them from your own number.
Channels
WhatsApp, e-mail and SMS
The same information can go out on all three channels. The e-mail also includes the booking document.
Languages
Messages in 8 languages
Messages are sent in whichever language the passenger used to book.
From the Growth plan
Send from your own number
When you connect your company's WhatsApp number and NetGSM account, passengers receive the messages directly under your name.
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